Frequently Asked Questions
For Renters/Tenants
RentASSIST® is a comprehensive rental assistance initiative designed to alleviate financial burdens associated with renting in Ghana. What sets us apart is our strategic collaboration with the National Rental Assistance Scheme, ensuring a holistic approach to affordability and accessibility. Our focus is not just on financial assistance but also on creating a positive and sustainable living environment.
RentASSIST® is open to all Ghanaian adults and other nationals, whether employed by a company, government or self-employed, who can commit to making affordable monthly rent payments. Our goal is to extend our services to as many individuals as possible, fostering inclusivity in the rental assistance process.
RentASSIST® aligns seamlessly with the National Rental Assistance Scheme’s vision by actively supporting and complementing the government’s efforts with innovative solutions and cutting-edge technologies. We collaborate to make renting in Ghana more affordable, transparent, and accessible, ensuring our mission resonates with the broader national initiative.
Yes, self-employed individuals are eligible to apply for rental assistance through RentASSIST. We believe in inclusivity and recognize the diverse employment landscape in Ghana.
RentASSIST employs an innovative approach by emphasizing monthly payments instead of large upfront rent advances. This ensures that rental payments are more manageable for participants, making housing more financially sustainable.
Our dedicated team of account managers, relationship managers, and customer support personnel guide renters through the application process. We provide assistance, answer queries, and ensure a smooth and transparent experience.
RentASSIST is committed to fostering positive rental relationships. In the event of disputes, our team, including attorneys and field agents, works to mediate and find amicable solutions to ensure a harmonious living arrangement for both parties.
RentASSIST aims to make its services available nationwide, covering all 16 regions of Ghana. Currently we cover Greater Accra, Ashanti, Central and Eastern regions. Our goal is to extend our reach and support to as many renters as possible across the country.
Individuals and organizations can contribute to RentASSIST’s mission by spreading awareness, participating in community outreach programs, or providing financial support. Collaboration and support from the community play a vital role in the success of our initiative. You can also contact us for any discussion or suggestions
For Realtors/Homeowners
RentASSIST® offers a platform for realtors to connect with a wider pool of potential renters, facilitating smoother transactions and contributing to a more efficient rental market.
Yes, homeowners can list their properties on RentASSIST to reach a broader audience, making the rental process more accessible and transparent.
RentASSIST welcomes a variety of residential properties, including apartments, houses, and condominiums, creating a diverse selection for renters in search of their ideal home.
RentASSIST employs rigorous screening processes and transparent communication channels to ensure fairness and transparency in all interactions between homeowners, realtors, and renters.
RentASSIST offers dedicated support to homeowners, guiding them through the listing process, providing valuable insights, and ensuring a seamless experience from property listing to tenant selection.
RentASSIST aims to keep the rental process affordable. Specific details about fees can be found on our platform or by reaching out to our customer support team.
Realtors can collaborate with RentASSIST by becoming preferred partners, accessing a wider clientele base, and benefiting from the support and resources offered by our platform.
RentASSIST employs legal and professional measures to safeguard the interests of homeowners and realtors, ensuring a secure and trustworthy environment for all parties involved.
RentASSIST provides a mediation platform to address disputes and conflicts, fostering a fair resolution process that prioritizes the interests of all parties.
Yes, RentASSIST provides a user-friendly dashboard for realtors and homeowners to monitor the progress of their listings, view analytics, and gain valuable insights into the rental market trends.
For Agents/Agencies
RentASSIST® provides valuable support to real estate agents by streamlining rental processes, ensuring timely payments, and enhancing overall client satisfaction. Our services aim to create a positive and efficient experience for both agents/agencies and their clients.
RentASSIST® covers a broad spectrum of sale/rental completed and uncompleted properties, including apartments, houses, condominiums, lands and commercial spaces. Our goal is to make renting more affordable and accessible across various property types.
Real estate agencies can collaborate with RentASSIST by integrating our services into their rental processes. This partnership facilitates smoother transactions, reduces financial barriers for tenants, and enhances the overall reputation of the agency.
Real estate agents can easily recommend RentASSIST to their clients by informing them about the benefits of our services and directing them to our user-friendly platform. We also offer informational materials and support to agents who wish to promote our services.
RentASSIST strives to make collaboration seamless and cost-effective for real estate agencies. For specific details on fees and integration processes, please reach out to our dedicated support team, who can provide personalized assistance. Contact us now.
At RentASSIST, we prioritize the security and privacy of all user data. Our platform employs robust encryption protocols and follows industry best practices to safeguard sensitive information, ensuring a secure environment for real estate agencies and their clients.
Yes, real estate agents can customize RentASSIST services to align with their agency’s branding. We offer flexible options to integrate our services seamlessly into existing processes, ensuring a cohesive experience for clients.
RentASSIST is equipped with a professional team, including attorneys and relationship managers, to assist in resolving disputes between landlords and tenants. Our goal is to foster positive rental relationships and address any issues that may arise during the tenancy.
Yes, RentASSIST is committed to serving real estate agencies operating across all 16 regions of Ghana. Our expansive reach ensures that agents and their clients nationwide can benefit from our services.
Real estate agents can stay informed about updates and new features by subscribing to RentASSIST newsletters, following our social media channels, and regularly checking our website for announcements. We strive to keep our partners well-informed about any enhancements to our services.